[Hiring] Special Project Lead @Clover Health

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Role Description

The Special Project Lead (Provider Enablement), within Clover Care Services will support the office of the CEO and CGO, driving cross-functional initiatives that improve the experience, efficiency, and performance of our provider network and internal teams.

  • Manage the design and execution of high-impact initiatives that advance provider success (i.e., Clover Assistant onboarding optimization, provider communication, and performance improvement), including implementation planning, deployment, and ongoing performance tracking of the initiatives.
  • Translate strategic objectives into actionable project plans with milestones, owners, and measurable outcomes, and owning accountability for successful execution.
  • Partner with leadership to prioritize work that drives provider satisfaction, quality performance, and network partnerships.
  • Build and refine the processes, tools, and reporting frameworks that support effective provider engagement and internal processes.
  • Collaborate with teams across Care Delivery, Clinical Operations, and Analytics to ensure practices and internal teams have the data and insights they need to thrive.
  • Support the operational rollout of practice enablement programs, including communication plans, training materials, and performance dashboards.
  • Serve as the connective tissue between internal Clover teams and external provider partners — ensuring seamless communication and coordination.
  • Anticipate challenges and proactively design systems or interventions to maintain executional momentum.
  • Develop scalable playbooks and best practices that can be replicated across markets and partnerships.
  • Gather and synthesize feedback from providers to inform strategic and operational improvements.
  • Partner with data and analytics teams to track provider performance metrics, identify trends, and recommend interventions.
  • Present insights and recommendations to leadership to guide decision-making.

Qualifications

  • 5–8 years of experience in management consulting, healthcare operations, or complex program/project management, ideally within provider enablement, value-based care, or healthcare consulting.
  • Understanding of physician practices, including workflows, incentive structures, and challenges in clinical delivery.
  • Ability to thrive in ambiguous, cross-functional environments and move initiatives from concept to execution.
  • Structured, analytical, and outcome-oriented, able to balance strategic thinking with hands-on execution.
  • Strong relationship-building skills and ability to drive alignment across diverse teams and stakeholders.
  • Ability to thrive in a fast-paced, dynamic environment, where no two days are the same, and numerous projects are ongoing simultaneously.
  • Leadership through clarity, collaboration, and accountability.
  • Strong analytical skills, including advanced MS Excel and Google Sheets skills.

Requirements

  • First 90 Days: Learn Clover’s provider engagement model, systems, and data infrastructure. Build relationships with internal and external stakeholders and begin supporting active enablement projects.
  • First 6 Months: Lead multiple cross-functional projects improving provider and internal team experience. Stand up at least one new scalable system or process that streamlines practice engagement.
  • First Year: Demonstrate measurable impact on provider satisfaction, quality performance, and workflow efficiency. Serve as a trusted operational leader and strategic partner within the Provider Enablement organization.

Benefits

  • Financial Well-Being: Competitive base salary and equity opportunities, performance-based bonus program, 401k matching, and regular compensation reviews.
  • Physical Well-Being: Comprehensive medical, dental, and vision coverage.
  • Mental Well-Being: Initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy.
  • Professional Development: Learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
  • Additional Perks: Employee Stock Purchase Plan (ESPP), reimbursement for office setup expenses, monthly cell phone & internet stipend, remote-first culture, paid parental leave for all new parents, and much more!
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