Operations Administrative Assistant, Property Management

Job Description:

  • Handle billing, payments, and basic reconciliations primarily using AppFolio
  • Use QuickBooks as a secondary support system when needed
  • Prepare financial and operational reports
  • Assist with accounting and data organization tasks
  • Communicate with vendors and follow up on payments or service requests
  • Support contract coordination, lease and administrative documentation, and operational tasks
  • Provide general administrative and executive support as needed
  • Maintain organized digital records, files, and internal documentation
  • Assist with scheduling, calendar coordination, and follow-up communications
  • Monitor and update internal trackers, spreadsheets, and operational databases
  • Perform other duties related to the position as assigned

Requirements:

  • Proficient level of English (written and spoken)
  • Excellent interpersonal and communication skills, allowing for effective collaboration with clients, colleagues, and teammates
  • Experience with bookkeeping tools, including AppFolio and QuickBooks, is preferred but not required, as training will be provided
  • Extremely reliable and consistent
  • Experience as a personal assistant, operations assistant, data entry specialist, customer service representative, or in similar roles
  • Dependable, organized, and structured, with the ability to remain calm under pressure, communicate proactively, and demonstrate a strong sense of responsibility
  • Strong attention to detail and organizational skills
  • Proven track record of responsibility and follow-through
  • Strong integrity and trustworthiness
  • Ownership mindset and proactive approach to responsibilities
  • Ability to manage multiple tasks in a fast-paced environment
  • Ability to quickly learn new systems, software, and workflows
  • Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management)
  • Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident approach
  • Positive attitude and the ability to learn and adapt quickly
  • Ability to understand and follow established processes accurately with minimal supervision
  • Ability to work U.S. Eastern Time (New York) business hours and adapt to business needs
  • Interested in long-term career opportunities
  • Reliable computer (Windows 10 or newer), two monitors, and stable high-speed internet

Benefits:

  • 100% remote work
  • Great work environment with potential for growth
Back to blog