Product Manager II - eCommerce Analytics & Business Intelligence (Adobe CJA)

<p style="text-align:left">At <b>DICK’S Sporting Goods</b>, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.</p><p style="text-align:left">If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!</p><p></p><p><b>OVERVIEW:</b></p><p>The Product Manager II is responsible for leading and managing a specific Product for Dick’s Sporting Goods. This role focuses on delivering customer value, driving sales, and business outcomes through continuous improvement and delivery of quality products. Managing your Product requires you to work cross-functionally, communicate up and down the organization, and work closely with your developers, designers, and partners.</p><p></p><p>The Product Manager for Ecommerce Analytics & Business Intelligence owns the analytics and insights product strategy that enables data‑driven decision-making across the ecommerce customer journey. This role partners closely with Ecommerce, Marketing, Merchandising, Growth, and Technology teams to ensure that trusted, actionable insights are available to optimize conversion, engagement, retention, and revenue. </p><p></p><p>The role serves as the product owner for analytics capabilities, with deep hands-on expertise in Adobe Customer Journey Analytics (CJA) and its integration with Adobe Experience Platform (AEP), enabling cross‑channel and person‑based analysis across web, mobile, and offline touchpoints.  </p><p></p><p><b>Product Strategy & Ownership </b></p><ul><li><p>Own the analytics and BI product vision and roadmap for ecommerce measurement, reporting, and insights </p></li><li><p>Define clear product outcomes and KPIs tied to ecommerce funnel performance <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">(ex: conversion,</span> AOV, retention, attribution) </p></li><li><p>Prioritize analytics initiatives based on business impact, effort, and stakeholder needs </p></li><li><p>Act as the single point of accountability for ecommerce analytics <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">capabilities  </span></p></li></ul><p></p><p><b>Adobe Customer Journey Analytics (CJA) </b></p><ul><li><p>Lead the implementation, configuration, and ongoing evolution of Adobe Customer Journey Analytics </p></li><li><p>Define and manage CJA Connections, Data Views, Metrics, Dimensions, Segments, and Calculated Metrics </p></li><li><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Enable cross‑channel, person‑based journey</span> analysis spanning web, mobile app, POS, CRM, and marketing data </p></li><li><p>Partner with data engineering on AEP ingestion, identity stitching, and schema design </p></li><li><p>Support or lead Adobe Analytics → CJA migrations, including validation and <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">reconciliation  </span></p></li></ul><p></p><p><b>Business Intelligence & Insights </b></p><ul><li><p>Translate business questions into analytics requirements, dashboards, and decision frameworks </p></li><li><p>Ensure dashboards and reports drive action, not just visibility </p></li><li><p>Partner with analysts to <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">enable self‑service analytics</span> <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">while maintaining data</span> integrity and governance </p></li><li><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Standardize definitions</span> for ecommerce metrics and KPIs across teams  </p></li><li><p>Ensure analytics instrumentation is included early in the product development lifecycle </p></li><li><p>Validate data quality and completeness before and after launches  </p></li></ul><p></p><p><b><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Cross‑Functional Collaboration </span></b></p><ul><li><p>Work closely with Ecommerce Product Managers to shape requirements and success metrics </p></li><li><p>Partner with Engineering on analytics implementation, testing, and release validation </p></li><li><p>Collaborate with <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Marketing, Ecomm,</span> and UX on insights that inform optimization decisions </p></li><li><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Educate stakeholders</span> on analytics capabilities and best <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">practices  </span></p></li></ul><p></p><p></p><p><b>QUALIFICATIONS:</b></p><p><b>Experience </b></p><ul><li><p>Bachelor's Degree </p></li><li><p>5+ years of experience in product management, analytics product ownership, or digital analytics </p></li><li><p>Proven experience supporting ecommerce or omnichannel digital products </p></li><li><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Hands‑on experience</span> with Adobe Customer Journey Analytics <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">(CJA) required </span></p></li><li><p>Experience working with Adobe Experience Platform (AEP) strongly <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">preferred  </span></p></li><li><p>Deep understanding of ecommerce metrics, funnels, and customer journeys </p></li><li><p>Working knowledge of data concepts: identity stitching, schemas, event <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">instrumentation </span></p></li><li><p>Comfortable working <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">with SQL‑based datasets</span> and collaborating with data engineering teams </p></li><li><p>Familiarity with experimentation, attribution, and advanced<br>analytics <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">techniques  </span></p></li><li><p>Ability to write clear, testable analytics requirements and PRDs </p></li><li><p>Strong prioritization and stakeholder management skills </p></li><li><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Experience operating in</span> Agile / Scrum environments </p></li><li><p>Comfortable translating ambiguous business problems<br>into structured analytics <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">solutions  </span></p></li></ul><p></p><p><b>Preferred Qualifications </b></p><ul><li><p>Experience <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">in large‑scale retail,</span> omnichannel, or enterprise<br>ecommerce environments </p></li><li><p>Prior ownership of analytics platforms or internal BI products </p></li><li><p>Experience <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">enabling executive‑level dashboards</span> and decision tools </p></li><li><p>Experience driving adoption and analytics maturity across <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">organizations  </span></p></li></ul><p></p><p><b>VIRTUAL REQUIREMENTS:</b></p><p><span style="color:#000000"><span style="font-size:14px">At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments.</span></span></p><p><span style="color:#000000"><span style="font-size:14px">To ensure a smooth and secure experience, please note the following:</span></span></p><ul><li><p><span style="color:#000000"><b><span style="font-size:14px">Cameras must be on</span></b><span style="font-size:14px"> during all virtual interviews.</span></span></p></li><li><p><span style="color:#000000"><b><span style="font-size:14px">AI tools are not permitted</span></b><span style="font-size:14px"> to be used by the candidate</span><b><span style="font-size:14px"> </span></b><span style="font-size:14px">during any part of the interview process.</span></span></p></li><li><p><span style="color:#000000"><span style="font-size:14px">Offers are contingent upon a </span><b><span style="font-size:14px">satisfactory background check</span></b><span style="font-size:14px"> which may include </span><b><span style="font-size:14px">ID verification</span></b><span style="font-size:14px">.</span></span></p></li></ul><p><span style="color:#000000"><span style="font-size:14px">If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone!</span></span></p><p> </p>Targeted Pay Range: $83,000.00 - $138,200.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">www.benefityourliferesources.com.</span>

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