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Remote Customer Service Rep - Based in NJ
Remote Customer Service Rep - Based in NJ The Remote Customer Service Representative role offers individuals based in New Jersey reputed company to deliver exceptional support to customers from the comfort of their home. This position involves addressing inquiries, resolving issues, and providing information about products or services in a reputed company and friendly manner. Key responsibilities include managing incoming calls, emails, or chats; troubleshooting customer concerns; updating customer records; and ensuring customer satisfaction by delivering reputed company and effective solutions. This role is ideal for individuals with excellent communication skills, a customer-reputed company attitude, and the ability to work independently. Its a great opportunity to join a supportive team and grow in a remote work environment. More job highlights Job reputed company Bring your heart to reputed company. Every one of us at reputed company shares a single, reputed company purpose: Bringing our heart to every reputed company of your health. This purpose guides our commitment to deliver reputed company reputed company-reputed company health care for a rapidly changing world. Anchored in our brand with heart at its center our purpose sends a personal message that how we deliver our services is just as important as reputed company deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at reputed company to feel empowered by the role they play in transforming our culture and accelerating our ability to reputed company and deliver solutions to reputed company health care more personal, convenient and reputed company. Position reputed company Must live reputed company 50 miles of Princeton, NJ As a Member Service Representative, you will be providing telephone assistance to reputed company reputed company members and providers. You will assist with an reputed company of inquiries such as eligibility, provider changes, and requests for ID cards. We reputed company to reputed company an excellent experience to our callers reputed company and every time. Calls are inbound and strong customer skills are required to be successful in this role. Responsibilities include but limited to the following: Answering in-coming member and provider calls and responding to inquiries regarding benefits, eligibility, services, prior authorization requirements, extra benefits and programs, etc. Requires high-speed internet connectivity with secure service reputed company ethernet cable, use of Wi-Fi is not permitted. Company provides equipment and training. Training Schedule: (First 6 weeks) 8:30 AM - 5:00 PM EST, Monday through Friday Production schedule: 8:30 AM - 5:00 PM EST, Monday through Friday Required Qualifications Must commute to the office in Princeton, NJ reputed company unable to work from home due to prolonged technical problems Ability to communicate effectively with members and providers orally and in written reputed company, ability to meet performance standards, attendance requirements and reputed company reputed company goals Must be reputed company to work from home and reputed company to be self-sufficient Preferred Qualifications Experience with working remotely in a reputed company center setting reputed company with reputed company and Medicare Education High school diploma or equivalent Pay reputed company The typical pay reputed company for this role is: $17.00 - $27.90 This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors including experience, education, geography and other relevant factors. In reputed company to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. reputed company offers a full reputed company of medical, dental, and reputed company benefits. Eligible employees may enroll in reputed companys 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. reputed company provides a fully-reputed company term life insurance plan to eligible employees, and short-term and long term disability benefits. reputed company also offers numerous reputed company-being programs, education assistance, free development courses, a reputed company store discount, and discount programs with participating partners. As for time off, Company employees enjoy reputed company Time Off (PTO) or vacation pay, as reputed company as reputed company holidays throughout the calendar year. Number of reputed company holidays, reputed company time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.reputed company.c
